My two sons received these as Avery generous gift from there aunt. When one stopped working and had a flat tire on the first day my son was very upset. We expected to have to pay to get fixed and be inconvenient to get done. Nothing could have been further from the truth. Jason had FedEx tags out to us by email and it came back to us in less than a week at no charge to us. I also pestered Jason with emils over weekend in which he responded immediately and with a positive attitude.
Many companies could take lessons from their customer service and they will definitely be getting any of our future business. Even my sons tell there friends and them y people that stop them when they are riding what a great company and where together them on line.
We really appreciate the great service we received from eWheels and Jason.