Marcus Lemonis says that a company can be successful if the 3P’s of business are in line… people, product, and process. People: The customer service of ewheels.com is extraordinary. I will buy from this site again and again. In fact I have them in my “favorites” section of the safari. They responded almost immediately to my order with a really informative “order confirmation” email that even had a link to the app I needed to control my uni. In the “comments” section of the order form I also asked if they would throw in a pair of protective elbow and knee pads like the YouTube video said. They obliged and I have my pads. A lot of other companies don’t even read the comments section. Product: The Inmotion SV3 is badass. I am a first time buyer of this type of product and now I’m hooked. My practice is a few miles from my house so I ride it to work every day. I put a messenger bag with my logo on the back and now everyone in the community knows me as “the chiropractor that rides that cool thing around!” #advertising #publicity. I LOVE my “wheelie”. It flies around town, shoots down straightaways, turns on a dime, flies off and over obstacles like a champ, and is the best purchase I have made in a long long time. The speakers are loud and crisp and the level of customization you have is amazing. Process: Like I said before I will only buy from this site and I will buy many more times. I’m excited to get a faster more “athletic” wheel in the near future. The site is very easy to navigate. I love the side-by-side infographs. And ewheels.com processed and shipped my wheelie immediately. There was no “processing” lag or hidden fees. GREAT GREAT COMPANY!!!!!